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Shipped fast from the USA

Can’t find your part? Get a same-day quote

Call now:Call:(877) 727-8757

CONTACT US

Contact sales and technical support

Call, email or send a message about parts, orders and equipment faults.

URGENT PARTS SUPPORT

Text (800) 450-2561

Text your part number and a short description of what you need.

Our on-call team monitors this number. Texting is recommended. Responses to calls are only guaranteed during business hours; after-hours replies depend on availability.

Send an inquiry

Include part numbers, quantities and any details about your order or equipment issue.

IAC staff reviewing a drive at the sales desk
Prefer to chat? Open live chat

+ Attach a nameplate photo or document Email files to sales@iac.us.com.

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Sales, customer support and services

  • BUYING A PART

    Sales & quotes

    Part availability, pricing, compatibility and help placing an order.

    Start a sales inquiry

  • AFTER YOUR ORDER

    Customer support

    Order questions, product help and warranty guidance.

    Open live chat

  • REPAIR OR UPGRADE

    Service team

    Send-in repairs, field service, panels and engineered automation.

    Discuss a service need

CUSTOMER SERVICE

Help with parts,
repairs and orders

Josh explains why customer service is part of how we handle parts, repairs and orders.

  • Part numbers & compatibility
  • Quotes, orders & delivery
  • Repair & warranty questions

Josh / Customer service 0:35

IAC technician on a ladder in the Raleigh warehouse
SALES AND TECHNICAL SUPPORT / OUR TEAM IN RALEIGH
Industrial Automation Co. headquarters in Raleigh with the US and North Carolina flags

Our headquarters in Raleigh

544 Pylon Drive
Raleigh, NC 27606

Monday–Friday
8 am–5 pm, Raleigh local time

Fax: (919) 336-4357

Get directions