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New
Factory sealed. Covered by our 2-year warranty.
Covered by IAC 2-Year Warranty
Frequently Asked Questions
Answers about sourcing, shipping, warranty, payment, and getting the right part the first time.
New, Surplus & Refurbished
2-Year Warranty
Same-Day Shipping Before 4:30 PM EST
Customer support
Common questions
Browse by topic or search for a keyword. Still stuck? Our team is ready to help.
Yes — we sell new, surplus, and fully refurbished components. All items are professionally tested and backed by a 2-year warranty.
Yes. We source and cross-reference legacy PLCs, drives, servos, motors, HMIs, and I/O modules. If a part exists, we likely can get it.
Yes — send us a part number, cabinet photo, or equipment details. We verify compatibility, so you get the right unit the first time.
Yes — we assist with emergency identification and replacement. Our team can match parts using photos, part numbers, or system details.
Yes — we ship worldwide. Same-day shipping applies to any in-stock item purchased before 4:30 PM EST.
Yes. Industrial Automation Co. covers all parts with a 2-year warranty. If a component is defective, we repair, replace, or fully refund it. Manufacturer warranties do not apply unless otherwise stated.
Yes — price breaks may be available for quantity or recurring orders. Contact our team for a quote.
We accept credit cards, wire transfers, and PayPal. NET 30 terms are available for approved accounts.
No questions match your search.
Before you buy
How product conditions are defined
Every listing shows its condition. Here is the short version — see the full definitions on our product conditions page.
New Surplus
Open-box or older-model stock with 2-year warranty.
Covered by IAC 2-Year Warranty
IAC Packaged Surplus
No factory box — fully protected and warrantied.
Covered by IAC 2-Year Warranty
Refurbished
Fully tested by engineers — 2-year warranty.
Covered by IAC 2-Year Warranty
Returns
What is your return policy?
Warranty and non-warranty returns follow different windows. Choose the path that matches your situation.
Warranty returns
Up to 2 years — we repair, replace, or refund if the part is defective.
Non-warranty returns
30-day window with a restocking fee. Items must be in original condition.
Related resources
Before purchasing, please review our Sales Terms & Conditions
Still have a question?
Send us a part number, photo, or equipment details and we’ll help you get the right answer fast.