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ABOUT US / RALEIGH, NORTH CAROLINA

Industrial automation parts,
repairs and technical support

We help maintenance teams and machine builders source, repair and replace industrial electronics, including legacy and end-of-life components.

Meet the team

Supplying industrial automation equipment since 2018.

Industrial Automation Co. / Parts + repairs

PARTS, REPAIRS & TECHNICAL SUPPORT

Replacement parts and repairs
for existing equipment

We supply replacement industrial electronics and provide repair and refurbishment services for equipment already in use.

Our team sources, refurbishes and supports industrial electronics for maintenance teams and machine builders. We specialize in mature, legacy and end-of-life equipment.

INSIDE OUR FACILITY

Sourcing, repairs and order fulfillment

  • IAC warehouse interior with shelving, boxes and parts bins

    01 / PARTS SOURCING

    Sourcing replacement and legacy components

    Our team sources current and legacy components. Send the complete part number and revision to check replacement options.

  • Repair bench with CNC control test equipment

    02 / REPAIR & REFURBISHMENT

    Equipment repair and refurbishment

    Our technicians inspect, repair and refurbish industrial electronics. Ask us to evaluate the equipment before deciding whether to replace it.

Warehouse team member packing an order with foam

03 / PACKING & SHIPPING

Preparing orders for shipment

Our warehouse team packs and ships orders from Raleigh. Contact us to confirm dispatch timing and shipping options for your order.

Explore our services

OUR FOUNDER

Meet our founder
Will Jacobsen

Watch Will Jacobsen introduce Industrial Automation Co.

Watch the founder introduction

OUR TEAM

The Industrial Automation Co. team

Meet the people in leadership, finance, sales, engineering, warehouse operations and ecommerce.

The Industrial Automation Co. team in front of the Raleigh building
OUR PEOPLE / LEADERSHIP, SALES, ENGINEERING & OPERATIONS

Leadership

  • Will Jacobsen

    Founder / Managing Director

  • Christian Miller

    Director of Operations

  • Christine Racca

    Controller

  • Dany Machin

    Director of Sales

  • Jonathan Poston

    Head of Revenue Growth

Finance

  • Michael Fowler

    Accounting Lead

  • Destiny Harris

    Accounting Specialist

Sales

  • AJ Pitts

    Sales and Operations Lead

  • Iris Villatoro

    Inside Sales Representative

  • Jessica Delgado

    Inside Sales Representative

  • Kyle Edwards

    Inside Sales Representative

  • Zac Benfield

    Inside Sales Representative

Engineering

  • Billy West

    Industrial Electronics Technician

  • Anthony Baca

    Refurbishment Technician

  • Josh Wise

    Refurbishment Technician

Warehouse & Inventory

  • Franco Hidalgo

    Inventory Manager

  • Derrick Dow

    Shipping & Receiving Coordinator

  • Brian LeFave

    Shipping & Receiving Clerk

Revenue Growth

  • Ana Londono

    Technical Marketing Specialist

  • Caleb Njiiri

    Technical Ecommerce Specialist

Careers at Industrial Automation Co.

Explore careers (opens in a new tab)

PURCHASING & PRODUCT SUPPORT

OEM purchasing, inventory and product support

  • For machine builders

    Ask about OEM volume pricing and bulk discounts for replacement parts or new machine builds.

  • For maintenance teams

    We use analytics to stock failure-prone parts and logistics to reduce lead times for non-stock items. Next-day air options are available.

  • Core credit, shipping and warranty

    Ask about core credit, shipping eligibility and the warranty coverage that applies to your order.

Front desk of Industrial Automation Co. in Raleigh

OUR HEADQUARTERS

Contact or visit us in Raleigh

544 Pylon Drive
Raleigh, NC 27606
Monday–Friday, 8 am–5 pm

Serving customers across the United States, Canada, Mexico and much of Europe.