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On-site industrial equipment repair
Our technicians diagnose faults, repair equipment and support commissioning at your plant. Primary field-service coverage includes the Raleigh–Richmond corridor and the Greater Triangle and Richmond areas.
Request field service
- On-site diagnostics and repair
- Parameter restore and commissioning
- Emergency requests subject to availability
What our field-service team can do
Diagnose the fault
Troubleshoot drives, PLCs, servo systems and power electronics on the machine.
Repair or replace
Complete in-place repairs or module and drive swaps, using available replacement stock.
Restore & commission
Restore parameters, tune equipment and support startup after a repair or system upgrade.
Document & follow up
Provide findings and next steps, including send-in repair when deeper bench work is required.
Applications and industries we support
- Conveyors
- Presses
- CNC machines
- Welding cells
- Packaging lines
- Injection molding
- Extruders
- HVAC fans and pumps
- Crane controls
- Pick and place
- Printing presses
- Furnaces and ovens
Industries we serve
- Automotive
- Food processing
- Machining and fabrication
- Material handling
- Plastics
- Paper and printing
- Chemicals
- Utilities and wastewater
- Metals and stamping
- Universities and medical facilities
How on-site service works
Request a visit
Send your facility location, equipment and symptoms. We confirm coverage and dispatch options.
Diagnose on site
We isolate the fault and review repair, replacement or send-in options.
Repair & recommission
We complete the scoped work and support the return to production.
Review the findings
You receive a summary of the work and recommended follow-up.
Where we provide on-site service
Send your facility ZIP and service requirements. Our team will confirm coverage and the next available visit. Travel outside the primary area is considered by project.
Raleigh–Richmond corridor
Raleigh–Richmond corridor
Approximately 145 miles along I-85 / I-95.
Wake Forest, Youngsville, Franklinton, Henderson, Oxford, South Hill, Kenbridge, Chase City, Clarksville, Petersburg, Colonial Heights, Hopewell.
Greater Triangle
Greater Triangle
Raleigh–Durham and surrounding communities.
Raleigh, Durham, Cary, Chapel Hill, Morrisville, Apex, Holly Springs, Fuquay-Varina, Wake Forest, Garner, Clayton, Knightdale, Wendell, Zebulon, Hillsborough, Pittsboro, Sanford, Smithfield, Henderson, Roxboro, Oxford, Louisburg.
Greater Richmond
Greater Richmond
Richmond, Tri-Cities and the corridor toward Raleigh.
Richmond, Henrico, Chesterfield, Glen Allen, Short Pump, Midlothian, Mechanicsville, Petersburg, Colonial Heights, Hopewell, Ashland, Chester, Powhatan, Hanover, Sandston, Highland Springs, Emporia, South Hill.
QUESTIONS / ON-SITE REPAIR QUESTIONS
On-site repair questions
Share your facility location, equipment details and service requirements.
Contact our teamWhere do you provide field service?
Primary coverage is the Raleigh–Richmond corridor and the Greater Triangle and Richmond metros. Travel outside those areas is considered by project.
Can I request emergency service?
Yes. Call (877) 727-8757 for urgent onsite diagnostics and repair. Response times depend on location and technician availability.
When should I choose on-site rather than send-in repair?
Choose onsite when the equipment cannot leave the line, you need commissioning after a swap, or downtime is measured in hours. Send-in is usually better for deep board-level repair with load testing on the bench.