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Industrial Automation Services

From replacement parts and in-house repairs to engineered control solutions, field service, and asset lifecycle analytics — we help keep your production running.

Parts & Repairs
Engineered Solutions
Onsite Field Service

What we offer

Full-Service Support for Industrial Automation

Industrial Automation Co. goes beyond parts sourcing. We provide the technical expertise, repair capabilities, and field support your facility needs to minimize downtime and extend equipment life.

Replacement Parts

Hard-to-find and obsolete automation components from hundreds of manufacturers — PLCs, drives, HMIs, sensors, and more — with same-day shipping on in-stock items.

Send-In Repair

Ship your failed drives, PLCs, HMIs, and power supplies to our repair center. Factory-trained technicians diagnose, repair, and load-test each unit before it returns to you.

Sourcing & Procurement

Global sourcing network for discontinued and hard-to-find parts. We locate alternatives, cross-reference equivalents, and help you build critical spare inventories.

Preventive Maintenance

Scheduled inspections, thermal scans, drive and panel health checks, and firmware reviews that catch failing components before they take a line down.

Technical Support

Experienced engineers help with part selection, compatibility questions, troubleshooting guidance, and application support before and after your purchase.

Surplus Buy & Sell

We buy excess and surplus automation inventory and help facilities monetize idle stock while others find cost-effective alternatives to new equipment.

Specialized capabilities

Engineered Solutions, Control Panels & Asset Analytics

When off-the-shelf is not enough, our engineering and service teams deliver custom automation systems, built-to-order control panels, and data-driven lifecycle audits to reduce risk across your operation.

Specialized

Industrial repair & field service

Send us the unit or bring us to the unit. Our engineers repair drives, servo amplifiers, power supplies, control boards, HMIs, encoders, and motors down to the component level — then test them under load on the bench before they go back in the crate.

Evaluation is free, rush turnaround is available, and every repair carries the same 2-year warranty as a new part.

Send in a repair
  1. Free evaluation

    The unit is logged, inspected, and diagnosed. You get a fixed repair quote and a turnaround date before any work starts.

  2. Component-level repair

    Failed components are replaced, connections reworked, firmware and parameters restored, and wear items refreshed.

  3. Load test & burn-in

    Every repair runs on the bench under representative load, with results recorded on the repair report you receive.

  4. Return, or install on site

    Ship it back with a 2-year warranty, or have a field technician reinstall and re-commission it on your equipment.

AC & DC drives Servo amplifiers PLC & I/O modules HMIs & monitors Power supplies Servo & spindle motors Encoders & feedback CNC controls

Engineered Solutions

Complete automation systems designed, integrated, and commissioned to your specifications — from a single machine retrofit to plant-wide motor control and power distribution.

  • PLC, HMI, and SCADA system design and programming
  • VFD, soft starter, and servo drive integration
  • Motor control centers and power distribution
  • Legacy system migrations and retrofits
  • Factory acceptance testing and documentation
  • Startup, commissioning, and operator training

Custom Control Panels

Built-to-order control and drive panels fabricated in-house, wired to your drawings or ours, and tested before they ship.

  • UL 508A industrial control panel fabrication
  • VFD, soft starter, and bypass drive panels
  • NEMA 12, 4, and 4X enclosures with HVAC as needed
  • Panel design, drawings, and BOM development
  • Point-to-point wiring verification and power-up testing
  • Replacement panels for obsolete or damaged originals

Asset Analytics & Lifecycle Audits

Data-driven assessments of your installed base to identify obsolete parts, quantify risk, and build a proactive spare parts strategy before failures happen.

  • Automated lifecycle and obsolescence audits
  • Identification of end-of-life and hard-to-source components
  • Critical spare parts risk scoring and prioritization
  • Cross-reference and modern replacement recommendations
  • Inventory optimization and stocking level guidance
  • Detailed audit reports for maintenance and capital planning

Where we go

Onsite Field Service Areas

Our technicians provide onsite diagnostics, repair, commissioning, and emergency support throughout the Raleigh–Richmond corridor and surrounding metros. Enter your ZIP code below to check coverage.

Check if we serve your facility

Enter your facility ZIP code to see if onsite field service is available in your area.

Raleigh–Richmond Corridor

Onsite field service along the ~145-mile I-85/I-95 corridor through north-central North Carolina into south-central Virginia.

Wake Forest Youngsville Franklinton Henderson Oxford South Hill Kenbridge Chase City Clarksville Petersburg Colonial Heights Hopewell

Greater Triangle

Core Raleigh–Durham metro and outer-ring communities throughout the Research Triangle region.

Raleigh Durham Cary Chapel Hill Morrisville Apex Holly Springs Fuquay-Varina Wake Forest Garner Clayton Knightdale Wendell Zebulon Hillsborough Pittsboro Sanford Smithfield Henderson Roxboro Oxford Louisburg

Greater Richmond

Richmond metro, Tri-Cities area, and communities along the corridor toward Raleigh.

Richmond Henrico Chesterfield Glen Allen Short Pump Midlothian Mechanicsville Petersburg Colonial Heights Hopewell Ashland Chester Powhatan Hanover Sandston Highland Springs Emporia South Hill

Services FAQs

Yes. Contact our team for urgent onsite diagnostics and repair. Response times vary by location and technician availability. We serve facilities throughout the Raleigh–Richmond corridor and surrounding metros.

We design and build automation systems ranging from single-machine retrofits to plant-wide motor control — PLC/HMI/SCADA programming, VFD and drive integration, and legacy migrations. Custom UL 508A control panels are fabricated in-house, and every project includes factory acceptance testing and onsite commissioning.

An asset lifecycle audit reviews your installed equipment and spare parts inventory to identify obsolete, end-of-life, and at-risk components. You receive a prioritized report with replacement recommendations so you can plan ahead instead of reacting to unexpected failures.

Our primary onsite coverage is the Raleigh–Richmond corridor and Greater Triangle and Richmond metros. Contact us to discuss service availability for other locations — we may be able to accommodate travel for larger projects or emergency calls.

Need Help With a Repair, Upgrade, or Onsite Visit?

Our team can quote repairs, design engineered solutions, audit your spare parts inventory, or dispatch a field technician to your facility.